[Sticky] ACCOUNT OPERATIONS: Subscriptions, Cancellations & Support
Managing Your FreqCheck™ Account
Managing your subscription is quick and easy. You have full control over your account, and you can make changes, upgrade, or cancel at any time directly through your original payment method.
1. iOS App Store Subscriptions 🍏
If you upgraded to Pro directly inside the FreqCheck™ iPhone app, your subscription is securely managed by Apple.
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To cancel or change your tier, open your iPhone’s Settings app.
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Tap your Name/Apple ID at the top.
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Tap Subscriptions, select FreqCheck™, and choose your desired action.
2. Web Subscriptions (Credit Card, Google Pay, or Apple Pay on the Web) 🌐
If you upgraded to Pro through our website or forum portal (even if you used Apple Pay during the web checkout), your billing is securely managed by our Stripe gateway.
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Navigate to your Membership Account Page.
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Select “Change” or “Cancel” next to your active Pro tier.
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Follow the prompts to update your account instantly.
3. Billing & Access Policy 💳
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Cancel Anytime: There are no hidden contracts or exit fees.
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Remaining Access: If you cancel mid-cycle, your Pro access will remain fully active until the end of your current paid billing period.
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Refunds: Due to the heavy computational costs of the IND™ acoustic engine and Claude 4.6 AI processing, we maintain a strict no-refund policy for partial months.
4. 24/7 Technical & Account Support 🤖
Need assistance with the app, interpreting your data, or managing your account?
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Meet Nyquist™, our dedicated support AI, located right on your Portal Dashboard.
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Nyquist is fully equipped to handle account routing, troubleshooting, and technical questions instantly, 24/7, so you never have to wait in line for an email reply. Just type your question into the terminal and get the help you need right away.
Thank you and best regards,
— The FreqCheck™ Admin Team